Privacy
Policy
Introduction
At Bewohl, we are committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our services. We process your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant German laws.
Data Controller
Bewohl Temmuz Aslan Kolonnenstr. 8, 10827 Berlin, Germany Email: hello@bewohl.com Telephone: +49 151 59 880 555
Purpose of Data Processing
We collect and use your personal information to:
Facilitate your access to medical services in Germany.
Coordinate appointments and treatments with healthcare providers.
Process payments and handle billing.
Communicate with you regarding your treatment and services.
Legal Basis for Processing
The processing of your personal data is based on:
Consent (Art. 6(1)(a) GDPR): You have given your explicit consent to process your personal data for specific purposes.
Contract performance (Art. 6(1)(b) GDPR): Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
Legal obligation (Art. 6(1)(c) GDPR): Processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate interests (Art. 6(1)(f) GDPR): Processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Recipients of Data
Your personal data may be disclosed to:
Healthcare providers in Germany involved in your treatment.
Insurance companies, if applicable, for billing and reimbursement purposes.
Third-party service providers who assist us in conducting our business operations (e.g., IT support, legal and financial advisors).
Data Transfer to Third Countries
Currently, we do not transfer personal data outside the EU/EEA. If in the future, we need to transfer data to third countries, we will ensure appropriate safeguards are in place according to GDPR requirements.
Cookies and Tracking Technology
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Data Retention Period
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Rights of Data Subjects
Under the GDPR, you have the right to:
Access your personal data.
Rectify inaccurate or incomplete data.
Erase your personal data.
Restrict processing of your personal data.
Object to processing of your personal data.
Data portability.
Right to Withdraw Consent
You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. To withdraw consent, please contact us using the contact details provided.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement if you believe that the processing of your personal data infringes the GDPR.
Automated Decision Making
We do not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.
Third-Party Data Sharing
Third-Party Data Sharing and Disclosure
We may share your personal data with third-party service providers who perform services and functions on our behalf to support our interactions with you. These third parties provide services such as analytics, data processing, and advertising services.
Types of Third Parties
Analytics Providers: We use third-party analytics providers to help understand your usage of our services. These third parties may use cookies, web beacons, and other tracking technologies to collect information about your use of the website.
Data Processors: We engage various service providers who process data on our behalf for IT and system administration services, including cloud hosting services.
Advertising Partners: We may partner with third-party advertising networks who collect IP addresses, device identifiers, and online tracking information on our websites and emails to serve you targeted advertisements based on your browsing history and interests.
Purpose of Data Sharing
We share data with these third parties only to the extent necessary to provide you with our services, to improve our services, and to serve relevant ads based on your interests. These third parties are bound by confidentiality obligations and other legal agreements that ensure the protection of your data.
Legal Basis for Sharing
The processing of your data by these third parties is primarily based on our legitimate interests in conducting and managing our business to provide you with the best services and secure experience. We may also rely on your consent, where applicable.
Safeguards
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your Rights
You have the right to object to this kind of processing. You can exercise your right by contacting us at any time. Additionally, you can directly adjust your preferences through settings or opting-out mechanisms provided by these third parties on their websites or advertising platforms.